Business Communication Skills: Emotional Intelligence & NLP

Business Communication Skills: Emotional Intelligence & NLP udemy course

Business Communication & Leadership: Build Confidence, Handle Conflict, Influence Others & Use NLP to Boost Performance

Master Business Communication, Emotional Intelligence, NLP, Leadership, Conflict Management, Influence & Confidence

In today’s fast-paced global business world, strong communication skills are no longer optional,  they are essential for leadership, conflict resolution, influence, team management, and career success. This complete business communication course gives you a powerful, practical system to transform your communication and leadership presence using Emotional Intelligence (EQ), Neuro-Linguistic Programming (NLP), and advanced communication models.

Whether you're leading teams, delivering presentations, negotiating with clients, or navigating difficult conversations, your ability to communicate with clarity, confidence, and influence determines your professional success.

Course Overview:

This course follows a step-by-step, easy-to-follow structure that combines theory with real-world business communication techniques, including:

Section 1: Communication Foundations

• Understand the full business communication process

• Identify barriers to communication and how to overcome them

• Visualize how we send and receive messages with the Communication Pie model

Section 2: Principles of Congruence

• Align verbal, non-verbal, and emotional messaging for clarity

• Master vocal tone, emphasis, and behavioral principles

• Use improvisation techniques to strengthen communication flexibility

Section 3: The Role of Emotional Intelligence (EQ)

• Understand why Emotional Intelligence is critical to business success

• Manage emotional triggers that affect communication outcomes

• Explore multiple intelligence models to broaden communication skills

Section 4: Logical & Influential Conversations

• Balance emotional and rational communication with Heart vs Head thinking

• Handle objections with confidence using logical communication frameworks

Section 5: Managing the Interaction

• Manage emotional responses with Amygdala Hijack control

• Improve focus, time perspective, and self-management in high-pressure situations

Section 6: Communication Awareness Model

• Use the Business Communication Awareness framework to analyze interactions

• Apply surgical-level analysis for high-stakes communication

• Plan communication strategically using mind mapping techniques

Section 7: Listening Behavior in Business

• Assess your listening behavior and identify areas for improvement

• Direct conversations effectively while improving active listening skills

Section 8: The 5 C’s of Business Communication

• Deliver messages that are Clear, Concise, Complete, Correct, and Considerate

• Apply the 5 C’s model to every professional interaction

Section 9: Bonus Content

• Learn how to set and achieve personal business goals to support ongoing communication growth

By the End of This Course, You Will:

• Master business communication frameworks used by global professionals

• Apply Emotional Intelligence to influence, lead, and build trust

• Use NLP techniques to eliminate limiting beliefs and clarify messaging

• Build confidence to handle conflict and lead difficult conversations

• Present yourself with leadership presence and authority

• Develop listening skills to improve client, team, and stakeholder relationships

• Create communication plans for meetings, negotiations, and high-stakes discussions

Who This Course Is For:

• Business professionals seeking to improve communication and leadership skills

• Managers, leaders, and team supervisors who need stronger leadership presence

• Sales professionals, consultants, and client managers seeking greater influence

• Entrepreneurs managing teams, clients, and partnerships

• HR, customer service, and support professionals handling sensitive conversations

• Job seekers preparing for interviews and career advancement

• Anyone committed to building confidence, handling conflict, and improving business communication

What You Get with This Course:

• 3.5+ hours of HD video training

• 13+ downloadable worksheets, exercises, and models

• Real-world business communication frameworks based on EQ & NLP

• Lifetime access with all future updates included

• Mobile, desktop, and TV access

• Certificate of Completion

This course is taught by Jason Hurley, an international corporate trainer with over 18 years of experience delivering corporate training worldwide for organizations such as Shell, Cisco, Heraeus, Marriott, Chanel, L’Oréal, Bayer, Tencent, and many others.

Why Business Communication, Leadership, Confidence & Influence Matter:

Your technical skills may open doors, but your communication skills determine how far you rise. Leadership, confidence, conflict resolution, and influence are all built on your ability to communicate effectively under pressure. In this course, you’ll develop world-class business communication skills that will elevate your leadership presence, build stronger relationships, and drive your professional success.

Enroll today and begin your journey toward powerful business communication, leadership confidence, and long-term career growth.