Order to Cash (O2C) - Practical guide - 250 Q&A - 5.0

O2C end to end Overview for every business finance team (All Levels). Practice Test - 250+ Ques to Test your knowledge.

Order to Cash (O2C)  - Practical guide - 250 Q&A  -  5.0
Order to Cash (O2C) - Practical guide - 250 Q&A - 5.0

Order to Cash (O2C) - Practical guide - 250 Q&A - 5.0 udemy course

O2C end to end Overview for every business finance team (All Levels). Practice Test - 250+ Ques to Test your knowledge.

Subtitles and captions included in multiple languages based on requests from students. Hope you will make the best use of it.


Be an expert in O2C.

Updated recently

  • New section added - Journal entries specific to O2C - 14 accounting journal entries explained with scenarios 

  • Learning resources - DSO improvement strategies and Components of a customer invoice

  • DSO Computation worksheet and IDEAL DSO worksheet - Downloadable resource attached to Lecture 48. <<< Dont Miss it >>>

  • New Section added to test your knowledge - 193 questions added as part of O2C practice test 2

  • New Section added to test your knowledge - 68 questions added as part of O2C practice test 1


Welcome to the world of Order to Cash. We will make an honest effort to cover all relevant topics in the Order to Cash cycle.

DSO made simpler for you:

  1. Factors impacting DSO,

  2. Why DSO swings and

  3. How you can make a difference in the overall working capital management.


  • " The best course to understand the dynamics of AR and DSO"

  • "Process -> Levers -> Collections ->Working Capital -> DSO "


This course will be covered at multiple levels :

  • High level O2C Process with 6 major groups

  • 3 subgroups explained under each of the groups and

  • Deep dive into each of the subgroups and activities (with few practical examples and explanations)


  • This course will provide an overview of the following concepts

  • Order Management - Prospect becoming a Customer,

  • Order fulfillment – Delivery of goods or services and post fulfilment,

  • Invoicing, Invoice generation and Invoice circulation,

  • Revenue including Deferred Revenue and Unbilled Revenue,

  • Discounts and types of discounts

  • Accounts receivables – Collection follow up strategy, Dunning process,  Payment accounting, Cash application, Credit handling, BRS, Factors impacting DSO, Allowance for doubtful debts etc.

  • Reporting of Revenue and Receivables – Analysis and Business insights , Visual dashboards

  • Special topics like Customer, Credit rating, DSO Swings , Escheatment process, Factoring, etc.

  • Few Interview Questions specific to Order to Cash

  • Accounting Journal entries pertaining to end to end process useful for aspiring SAP professionals.

  • You can take up this course to understand some of the concepts and controls in O2C more specifically Accounts receivables and DSO, to perform better in your current role.

  • This course is relevant for all stages of your career - beginner, mid-level or senior levels.

  • This course is designed in a simple layman language and anyone who doesn't have prior knowledge also can understand the basic concepts

  • This course can also be used for induction training for any levels