Tag: Operations

Operations Courses
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Risk Management using Failure Modes Effects Analysis (Ed-2)

Risk Management using Failure Modes Effects Analysis (E...

Conduct Detailed Risk Assessments | Build Failproof Processes using FMEA | Manuf...

Operations Courses
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Business Plan Blueprint

Business Plan Blueprint

A step by step guide to researching, synthesizing, writing, and editing an "inve...

Operations Courses
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Outsourcing and Remote Teams - Getting Started

Outsourcing and Remote Teams - Getting Started

A getting started guide to outsourcing online, and setting up a team of remote w...

Operations Courses
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Quantitative Management

Quantitative Management

Increase profits and decrease costs using Microsoft Excel!

Operations Courses
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Customer Care: Getting it Right

Customer Care: Getting it Right

An Essential Course for Anyone whose Work Involves Dealing Directly with the Public

Operations Courses
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Help Desk - Technician

Help Desk - Technician

An introductory course about being a technician in the help desk industry.

Operations Courses
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Introdução à Pesquisa Operacional no Excel

Introdução à Pesquisa Operacional no Excel

Um curso prático e dinâmico de tomada de decisões que utiliza o MS EXCEL como fe...

Operations Courses
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Customer Experience Management Blueprint

Customer Experience Management Blueprint

Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy...

Operations Courses
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Customer Service - Retail

Customer Service - Retail

An introductory course about understanding retail in customer service and its th...

Operations Courses
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Customer Service - Conflict Resolution

Customer Service - Conflict Resolution

An introductory course about the definition and types of conflict and the import...

Operations Courses
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Customer Service - Contact Centers

Customer Service - Contact Centers

An introductory course about understanding the foundations of Contact Centers in...

Operations Courses
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Service Level Management

Service Level Management

An introductory course about understanding service level management, its compone...

Operations Courses
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Learn to Create Amazing Customer Experience Blueprints

Learn to Create Amazing Customer Experience Blueprints

Become the Most Important Customer Strategist in your Company!

Operations Courses
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Lean Secrets: 6 Simple Steps That Cut Business Costs

Lean Secrets: 6 Simple Steps That Cut Business Costs

Learn how to save 1000s in your business with this proven method of 6 steps. Pra...

Operations Courses
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Dashboards 201 - Intermediate - Running a Biz By The Numbers

Dashboards 201 - Intermediate - Running a Biz By The Nu...

Learn to put people and processes on autopilot to give managers leverage and tim...

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